Having trouble with After Earth Fall? We're here to help. Reach out and we'll do our best to respond as quickly as possible.

Progress & saves

Your game progress (sectors, the Haven, your ships and upgrades) is stored on your device. In the Android and iOS apps it is also backed up to your Google Play Games or iCloud account; on the website it stays in your browser.

If you clear app data, uninstall the app, or switch to a new device, your progress will be lost. We are working on cloud saves for a future release.

Common questions

• The game won't load. Try reopening the application. If you are using the web version, please reload the page.
• No sound. Make sure your device is not on silent mode and that browser permissions allow audio playback.
• My progress disappeared. On the website, clearing browser data resets it. In the apps, check that you are signed in to Google Play Games or iCloud, then open the game again. Contact us if it doesn't come back.
• I found a bug or have a suggestion. Please email us — every report goes directly to the developer.